Bruce Springsteen - Villa Park, Birmingham 2023

FREQUENTLY ASKED QUESTIONS

This page aims to give you all the general information you need about facilities, restrictions and prohibited items. 

Please note that the information below is subject to change.

  • There is no re-admission after entry, once you're in you're in.
  • The minimum age you can enter the Stadium without an adult is 16 years old. Any Child under the age of 16 years old must be accompanied by an adult who is over 18 years old. Any Child attending the game without an accompanying adult will be refused entry.

  • Stadium doors will open at 4pm.

  • No professional cameras or recording equipment will be allowed into the stadium.

  • We can rely on the British weather to be unpredictable so please come prepared with sun cream and hats if the weather is good and waterproof coats and shoes if the weather is bad! No refunds will be given due to inclement weather. Umbrellas are not permitted.

  • We will not allow large bags into the event but you will be permitted to take small bags in with you. We class small bags as no larger than 35cm x 40cm x 19cm.  These may be searched on arrival.

  • Flag poles or sticks for banners are prohibited. Whilst banners of a certain size themselves are not prohibited, please always be aware of other customers as potentially you may be blocking their view.

Aston Villa concert FAQs can be found here.

Ticket Information

Front Field standing: £145 + fees

General Admission standing: £95 + fees

Tier 1 reserved seating: £145  + fees
Tier 2 reserved seating: £125 + fees
Tier 3 reserved seating: £95 + fees
Tier 4 reserved seating: £85  + fees
Tier 5 reserved seating: £65 + fees

 

General Sales Tickets are limited to 6 per person.

Once purchased, tickets cannot be exchanged, refunded or returned unless the event is cancelled.  Please refer to our Terms and Conditions.

Authorised ticket agents:

AXS

The Ticket Factory

Ticketmaster

Event Travel

Disability Access

The following facilities are available only when booked in advance, with valid proof of disability and subject to availability.

 

DDA: to make accessible booking please click here.

 

If you are in need of a British Sign Language (BSL) Performance Interpreter, please contact AEG Presents here.

 

Customer Services

If you have already made your purchase and have a question about your ticket please contact your point of purchase.
 
If you have not received your tickets 72 hours prior to your event date, please contact your point of purchase.
 
If you have not yet purchased a ticket to the event because you have a question related to ticketing please contact AXS.com.
 
If your query is regarding accessible tickets see our Disability Access Information below.

Food & Drink

No food or drink is permitted to be brought into the events but there will be a range of food and drink available to purchase on site.

If any customers suffer from a condition that requires specific dietary requirements, please contact the venue prior to arrival to obtain permission to bring those products in, otherwise they will be confiscated on entry. Searches will be applied at point of entry and guests will be asked to discard any food or drinks before entering. 

Transportation

Information on how to get to the ground can be found here: https://www.avfc.co.uk/villa-park/travel-parking/